Ensuring that products reach customers on time is a critical part of any business, but more so for those who deal in products designed to help keep workplaces and staff safe. ION Science, as global leaders in the development, manufacturing, and distribution of gas detection instruments, are all too aware of the need to get product to customers on time. Their team have dedicated significant time and resource to creating a network of reliable distributors around the globe, supported by knowledgeable technical staff.
The importance of having secure, reliable supply chains was truly highlighted to the world this year. Incidents such as the COVID-19 vaccine shortages and supply issues and the Suez Canal blockage with the Ever Given both showed how easily critical supply lines can be disrupted, and how important it is to always have solutions that mean you can meet customer demand no matter what.
ION Science, as a leading OEM for gas detection equipment, understands these challenges and works closely with its global network of distributors and technical offices. This allows for products to be shipped and on-site within exceptional delivery times. ION Science’s industry leading instruments such as the Tiger are available for delivery within days, not weeks, at all of their major global locations, and stock levels are maintained so there is never any unnecessary delay.
In Europe, ION Science’s German office boasts some of the most impressive lead times for the core PID product portfolio. The Tiger range has a guaranteed delivery of 24 hours, with Falco and Cub products generally within 3 working days. Customers can rely on ION Science to get products exactly where they need to be in a fast timeframe. Not only that, but their network of expert technical staff is also available to help customers who need help with specific VOC detection ranges or technical applications.
Elsewhere, ION Science Italy also offers 24-hour turnaround of Tiger product orders, and in France, the full range of PID products is available with a 1-2 day lead time. For India, one of ION Science’s key centres for customers, Tiger can be available for delivery within 24 hours, with Falco generally delivered in 5 working days.
This is just a snapshot of ION Science’s exceptional commitment to lead times and ensuring that products are with customers as quickly as possible. A crucial part of maintaining such efficient lead times is effective stock management, something which ION Science manages closely with all offices and distributors, so no level ever falls too low.
By working with a trusted global network of suppliers, distributors and technical staff, ION Science demonstrates its expertise as a leading gas detection manufacturer goes beyond technical knowledge. Their commitment to reliability and delivery no matter what challenges customers may face means more staff and workplaces can be kept safe from dangerous levels of exposure and keep businesses running smoothly.