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Home / Articles and Press Releases / Press Release / Almost 50% of Working Days Lost Due to Stress

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Press Release

Almost 50% of Working Days Lost Due to Stress

By CallCare

| Read Bio

Published: March 28th, 2017

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With a new report highlighting the prevalence of stress in the workplace, outsourced call centre provider CallCare is aiming to help businesses across the UK tackle the main causes and improve their employees’ mental health.

A report conducted by the Health and Safety Executive revealed that there were 488,000 cases of work-related anxiety and depression in 2015/16, and that 37% of those were caused by stress. Not only that, but it also caused 45% of working days to be lost.

Stress Awareness Month, which takes place in April, aims to inform people across the country about the dangers of stress, correct misconceptions and teach coping strategies that can help people both inside of work and out.

CallCare has teamed with experts across a wide range of fields to discover exactly how businesses can help to combat stress. From perfecting the office surroundings and drinking more water to outsourcing tasks to professionals and investing in management, the report features specialist comments on simple ways that employers can look after their staff.

You can find the full report here.

Gemma Harding, Head of Corporate Services at CallCare, commented:

“Stress is a common problem that affects employees across the UK, and it is up to managers to do whatever they can to help minimise the pressure, whether that’s taking work off employees’ hands or just creating a better working environment.

“But Stress Awareness Month is just one month out of 12; we believe that stress reduction tactics should be employed with the long term in mind. On the surface it may look great that your staff are staying at their desks through lunch or juggling multiple tasks at once, but underneath it will be having a negative effect on their health, and the wider productivity of the company.

“Looking after members of staff isn’t just the right thing to do, it also makes good business sense. Stress-related illnesses can cause long term absences, lower levels of employee engagement and increased chances that staff will leave; all of which are detrimental to a business looking to grow.”

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ABOUT THE AUTHOR

CallCare

CALLCARE was established in 1998 as an emergency call answering service, with our first contract being with the Blue Light Ambulance Services in the Northwest operating from the Cambridge area. We also had a call centre in Scotland and offices in Surrey. Then in 2008 we consolidated into a central 24 hour response with a call centre in Manchester. By 2011 we moved our head office to London and more recently we have expanded our offices and call centres further in Manchester.

Working in partnership with a wide range of clients from both the public and private sectors, we tailor our services to meet our customers’ needs and have a unique understanding of the issues that their business and their personnel face every day.

Our services range from overflow call handling, telephone answering, lone worker protection schemes and emergency call-out lines. Our clients rely upon us to ensure that their calls are answered quickly, courteously and professionally and that their staff always have a contact point in case of emergency, 24 hours a day, 7 days a week.

To assist us in our the delivery of service, CALLCARE works with a variety of strategic partners, cherry picked to ensure that our call handling operations are of the highest quality.

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Almost 50% of Working Days Lost Due to Stress

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